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Privacy Policy

Last updated: May 2025

Introduction

Nellis Liquidation ("we," "us," or "our") operates as an e-commerce liquidation retailer based in Las Vegas, Nevada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time. We will alert you to any changes by updating the "Last Updated" date at the top of this page.

Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Name, email address, and password when you create an account
  • Shipping and billing address for order fulfillment
  • Phone number for delivery notifications and customer support
  • Payment information (processed securely via Stripe; we do not store full card numbers)
  • Order history, product reviews, and wishlist items
  • Communications you send us including support requests

Information Collected Automatically

  • IP address, browser type, and operating system
  • Pages viewed, links clicked, and time spent on pages
  • Referring URLs and search terms
  • Device identifiers and general geographic location

Information from Third Parties

  • Payment processing data from Stripe
  • Shipping and tracking data from UPS
  • Analytics data from service providers

How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders, including coordinating UPS shipping
  • Sending order confirmations, shipping updates, and delivery notifications
  • Providing customer support and responding to your inquiries
  • Managing your account, including saved addresses and order history
  • Processing returns and refunds in accordance with our returns policy
  • Sending promotional emails and newsletters (with your consent)
  • Improving our website, product offerings, and customer experience
  • Detecting and preventing fraudulent transactions
  • Complying with applicable laws and regulations
  • Analyzing trends and usage to enhance our services

Information Sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

  • Service Providers: We share information with trusted service providers who assist in our operations, including Stripe for payment processing and UPS for shipping and delivery.
  • Legal Requirements: We may disclose your information when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share information with third parties when you have given us explicit consent to do so.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function, including session management and shopping cart functionality.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookie settings through your browser settings. Note that disabling certain cookies may affect the functionality of our website, including the ability to add items to your cart or complete a purchase.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Stripe's PCI-DSS compliant payment processing (we never store raw card data)
  • Secure password hashing using industry-standard algorithms
  • Regular security assessments and monitoring
  • Restricted access to personal data on a need-to-know basis

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
  • Data Portability: Request your data in a portable format where technically feasible.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request within 30 days.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Nellis Liquidation

Las Vegas, NV

Email: support@nellisliquidation.com

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM PST